You've decided voice AI is right for your website. Now what? Good news: implementation is simpler than you think. Most companies go from zero to live in under a week.
If you're expecting months of development work, complex integrations, and engineering resources—that's not how modern voice AI platforms work. Implementation is configuration, not coding.
Pre-Implementation Preparation
Website Content Audit
What to audit:
- Homepage and main landing pages
- Product and service pages
- Pricing page and information
- FAQ content and help sections
- About and company information
Questions to answer: Is content current and accurate? Are common customer questions answered somewhere? Any content that shouldn't be discussed by AI?
Define Goals and Use Cases
- Lead capture from website visitors?
- Lead qualification before sales contact?
- Support deflection for common questions?
- Demo or meeting booking?
Gather Integration Details
Have these ready: CRM credentials (Salesforce, HubSpot), calendar access (Calendly, Chilipiper), Slack channel webhook URL, Google Analytics property ID.
Technical Setup
Script Installation
Voice AI deploys via a single JavaScript snippet—similar to Google Analytics.
WordPress: Appearance → Theme Editor → paste before </head>
Shopify: Online Store → Themes → Edit Code → theme.liquid
Webflow: Project Settings → Custom Code → Head Code
Squarespace: Settings → Advanced → Code Injection → Header
Page-Level Configuration
- Include: Homepage, product pages, pricing, contact, blog
- Exclude: Checkout, account settings, admin pages, thank-you pages
Widget Customization
- Position: Bottom right (most common), bottom left, or custom
- Brand alignment: Primary color, secondary color, avatar/icon
- Behavior: Initial state, trigger timing (5-15 seconds typical), sound on/off
Content Configuration
Website Content Sync
Provide your sitemap URL. System crawls and indexes content. Automatic updates as content changes.
Custom Knowledge Base
Add content beyond your website: internal documentation, specific Q&A for common questions, competitive positioning, edge case handling.
Conversation Design
Page-specific greetings:
- Homepage: "Welcome to [Company]! I can help you learn about our solutions."
- Pricing: "Looking at pricing? I can explain our plans and help you find the right fit."
- Product: "Interested in [Product]? I can tell you more about how it works."
Integration Setup
CRM Integration
What syncs: Contact information, conversation transcript, qualification answers, lead score, conversation metadata.
Calendar Integration
Voice AI qualifies visitor → offers to schedule → presents available times → visitor selects → booking confirmed.
Slack Integration
Configure notifications: all conversations, qualified leads only, high priority, meeting booked.
Testing and Optimization
Pre-Launch Testing Checklist
- Widget loads correctly on all page types
- Greeting appears at configured timing
- Microphone access works properly
- Common product questions answered correctly
- CRM records created correctly
- Calendar booking completes
- Mobile device experience works
Soft Launch Strategy
Week 1: Single high-traffic page. Monitor, identify gaps, refine.
Week 2: Expand to 2-3 pages. Compare performance.
Week 3+: Full site deployment.
Conclusion
Voice AI implementation is straightforward: script installation, content configuration, integration setup, and testing. Most companies complete the process in under a week.
Ready to get started? Begin your implementation and AskAloud's team will guide you through every step.